Privacy Policy
Last updated: January 29, 2026
1. Introduction
A2B Solutions ("we," "our," or "us"), based in Abu Dhabi, United Arab Emirates, operates the oStairz website (ostairz.com). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.
By using our website, you consent to the data practices described in this policy. If you do not agree with the terms of this Privacy Policy, please do not access the website.
2. Information We Collect
Personal Information
When you use our contact form or request a demo, we may collect:
- Full name
- Email address
- Phone number
- Business/company name
- Message content
Automatically Collected Information
We use analytics tools to understand how visitors use our website:
- Google Analytics: Collects anonymized data about page views, traffic sources, device information, and user behavior patterns.
- Microsoft Clarity: Records session replays and heatmaps to help us improve user experience. This may include mouse movements, clicks, and scrolling behavior.
These tools may use cookies and similar technologies. You can opt out by adjusting your browser settings or using browser extensions designed to block analytics.
3. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries and contact form submissions
- Provide information about oStairz products and services
- Schedule and conduct product demonstrations
- Improve our website and user experience
- Analyze website traffic and usage patterns
- Comply with legal obligations
4. Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
- Service Providers: We work with trusted payment processors (Stripe, Adyen) for customers who engage our services. These providers have their own privacy policies governing their use of your information.
- Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities.
- Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
5. Cookies and Tracking
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytics data. Types of cookies we use:
- Essential Cookies: Necessary for the website to function properly.
- Analytics Cookies: Help us understand how visitors interact with our website (Google Analytics, Microsoft Clarity).
You can control cookies through your browser settings. Note that disabling cookies may affect website functionality.
6. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
7. Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.
8. Your Rights
Depending on your location, you may have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Object to or restrict processing of your information
- Withdraw consent where processing is based on consent
To exercise these rights, please contact us using the information provided below.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.
10. Children's Privacy
Our website is not intended for children under 18 years of age. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically.
12. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact us: